Privacy Policy
1. Introduction
This Privacy Policy explains how Compact Hometel I Pvt. Ltd. collects, uses, and protects personal information when you use the Website or stay at our properties.
2. Information We Collect
- Personal details: name, phone number, email, address
- Booking details: stay dates, preferences, number of guests
- Payment information: processed securely by payment partners
- Technical data: IP address, device type, browser, cookies
- Hotel interaction data: check in/out details, special requests
3. How We Use Your Information
- Process and confirm reservations
- Communicate booking updates and service messages
- Improve Website performance and guest experience
- Enhance safety and security at our properties
- Comply with legal and regulatory requirements
4. Sharing of Information
- Payment gateways for secure transactions
- Service providers supporting hotel operations
- Government authorities when required by law
We do not sell or rent personal data to third parties.
5. Data Protection & Security
We use industry standard security measures to protect your information. While we take reasonable steps to safeguard data, no online system is completely secure.
6. Cookies & Tracking
Cookies help improve your browsing experience by remembering preferences and analyzing Website usage. You may disable cookies in your browser settings, but some features may not function properly.
7. Data Retention
Personal data is retained only as long as necessary for booking fulfilment, legal compliance, and legitimate business purposes.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion (where legally permitted)
- Withdraw consent for marketing communications
Requests can be made through the contact details on the Website.
9. Children’s Privacy
The Website is not intended for users under 18. We do not knowingly collect data from minors.
10. Updates to This Policy
Compact Hometel I Pvt. Ltd. may update this Privacy Policy periodically. Continued use of the Website signifies acceptance of the updated policy.
11. Contact
For privacy related questions or requests, please contact us using the details provided on the Website.