Terms of Use
1. Introduction
These Terms of Use govern your access to and use of the website operated by Compact Hometel I Pvt. Ltd. (“Company”, “we”, “our”, “us”). By using this website (“Website”), you agree to these Terms. If you do not agree, please discontinue use of the Website.
2. Services Offered
The Website allows users to view room details, check availability, and make reservations at properties operated or managed by Compact Hometel I Pvt. Ltd. All bookings made through the Website are direct reservations with the Company.
3. User Responsibilities
- Provide accurate personal and payment information.
- Review booking details before confirming.
- Follow all hotel rules and local laws during their stay.
- Not misuse the Website, attempt unauthorized access, or engage in fraudulent activity.
4. Booking and Confirmation
A reservation is confirmed only when a confirmation email/SMS is received. Some bookings may require advance payment or a credit card guarantee. All bookings are subject to the Company’s cancellation and modification policies.
5. Pricing and Taxes
Room rates displayed may include or exclude taxes, service charges, or additional fees. Prices may change without notice until a booking is confirmed.
6. Payments
Payments may be processed by the Company or authorized payment partners. Refunds, when applicable, follow the Company’s cancellation policy and payment processor timelines.
7. Cancellations, Modifications & No Shows
- Refundable bookings follow the stated policy.
- Non refundable bookings may not be eligible for changes or refunds.
- No show charges apply as per the Company’s rules.
- The Company may cancel bookings due to operational issues or force majeure events.
8. Guest Conduct and Damages
Guests must behave responsibly and respect property rules. The Company may charge for any damage, loss, or violation of hotel policies.
9. Website Content
The Company strives to ensure accuracy of information on the Website, but does not guarantee that all content (photos, descriptions, amenities, pricing) is error free or always up to date.
10. Intellectual Property
All Website content—including text, images, logos, and design—is owned by Compact Hometel I Pvt. Ltd. or licensed for use. Unauthorized copying, modification, or distribution is prohibited.
11. Limitation of Liability
The Company is not responsible for:
- Service interruptions or technical issues
- Loss, theft, injury, or damages during your stay
- Errors or omissions in Website content
- Events beyond reasonable control (weather, strikes, emergencies)
The Company’s liability is limited to the amount paid for the booking.
12. Changes to Terms
Compact Hometel I Pvt. Ltd. may update these Terms at any time. Continued use of the Website indicates acceptance of the updated Terms.
13. Contact
For support or queries, please use the contact details provided on the Website.